Tuesday, 19 April 2022 IMS HomepageHome

Council and Administration


Institute of Management Services
Lichfield Business Village
Staffordshire University Centre
Friary Way  Lichfield
WS13 6QG

Email: admin@ims-productivity.com

Tel: 01543 308605 

Registered Charity No: 288877

Registered in England No: 00832132

IMS Administrators

The Cygnul Administration Team consisting of Kirstie, Liz and Bertie, took over in October 2021, at the request of the council. We look forward to working with current and new members with all their queries.

Andrew Muir

Dr. Andrew Muir, Chairman/Treasurer

Andrew joined the institute in 1972, became a corporate member in 1976 and was elected to Council in 1990. He served on Council as Deputy Chairman and Treasurer up until he stepped down in 1999 due to a family illness. He is a past winner of the IMS Gold Medal Award and the institute's award for outstanding service to the membership.

He began his career in 1962 as an engineering apprentice at HM Dockyard Rosyth, and transferred into analytical estimating in 1967. In 1968 he moved into local government work study and had a progressive career with various authorities until he retired in 2002 as lead officer for corporate best value. He now occasionally undertakes consultancy work and plays golf.

Andrew has a DMS, an MBA and was awarded a DBA from the University of Abertay for his research into performance management. He has published numerous papers and received several awards for his academic work including the Napier Medal. He was elected a Fellow of the World Academy of Productivity Science in 1999.

David Blanchflower, Chairman

David Blanchflower, Deputy Chairman

David Blanchflower first joined the Institute in 1969 and in 1974 became a corporate member and was elected as Secretary to the Merseyside Branch. He is the longest serving member of the Institutes Council of Management having been elected in 1977.

David began his career in 1957 as an engineering apprentice with the Central Electricity Generating Board. In 1969 he moved into Management Servces and worked at a number of Power Stations until taking early retirement in 1992 when he moved into Local Government in an administrative capacity, until retiring in 2009. He has been a Justice of the Peace since 1984 and a member of the Merseyside Valuation Tribunal. He is currently a Public Governor of his local NHS Hospital Trust. 

David held the position of Institute Treasurer from 1999 to 2021. He also has responsibility for the production of the Institute Journal a task he has undertaken for the past 30 years. David played a key role in outsourcing the Institutes administration function and the introduction of life membership. He has previously held the position of Institute Chairman and Treasurer.

David has an HNC in Business Studies and an MA in Education Management. He was elected a Fellow of the World Academy of Productivity Science in 2010.

Richard Taylor

Richard Taylor, Director

Richard has been directly involved in or responsible for productivity for much of his working life. 

After higher education in engineering, civil engineering and business he worked in manufacturing and international civil engineering in roles including Work Study Officer, Methods Engineer, Industrial Engineering Manager, Planning Manager and Works Manager. His focus on manufacturing continued in General Manager and Director positions.

Having joined Scott-Grant as Regional Operations Manager, he was appointed Managing Director in 1991 by the PLC, before leading a buyout with colleagues in 1996. He has operational involvement in delivering productivity and performance improvement across all business sectors, working with customers from almost 50 countries. Scott-Grant Ltd is also a long standing productivity trainer providing IMS-approved training across all sectors.

Mostyn Lewis

Mostyn Lewis, Company Secretary

Mostyn has 50 years of management experience including project planning, productivity, change management and personnel management. That experience started in 1966 managing his student union building, with staff old enough to be his grandfathers! His subsequent career has been at principal level in Management Services and Personnel Management in the Public Sector, University and College teaching, and various trustee roles in the voluntary sector, including Chair of an Academy and of an adult care trust, Treasurer of a Community Centre, and Company Secretary of a railway preservation trust.

Leaving University as a qualified teacher, a year later he found himself leading a review of the organisation of a teacher training college. In 1971 he joined the O&M Society, which later merged into the IMS. He became FMS in 1988 and FCIPD in 2007. In Local Government, following a merger of Work Study and O&M functions in 1980, he developed IMS qualification training schemes, and was a member of the London Management Services Managers’ Group (ALMSC), from 1986 to 1995, Chair in 1990). He is a member of the Institutes Eastern Region Board. 

Ian Bromley, Director

Ian joined the institute when he was originally trained as an Industrial Engineer in 1984. Throughout his working career he has remained a strong advocate of the productivity tools and techniques that would later provide him with the foundation to complement his passion for introducing Lean Process Improvement Initiatives, which he has successfully done across a wide range of blue chip international organizations.

Ian began his working career in the textile industry in 1976 and progressed to hold numerous General Manager and Director positions in which he regularly earned recognition from executives for significant technical contributions to overall company productivity, team performance and organisational growth, gaining a well-deserved reputation in operations, factory management and customer services for creating and implementing innovative cost-reduction initiatives, practical problem solving, and continuous improvement strategies.

Ken Gamble, Director

Ken has been a member of IMS for 25 years and a Fellow for the last 10

He is passionately interested in Productivity and Performance Improvement.  This is evidenced in his career where he has used his experience and understanding in his positions within the retail sector, eventually moving to the DWP. 

In his role with Homes England he assessed Corporate Risk and was involved with drafting the Modern Slavery Policy and various Government registers.

As well as being an IMS Fellow he is also a member of RIG (Risk in Government) and WIG (Whitehall Industry Group) as well as having served as a Parish Council Chair.

In his spare time he has also project managed his own self build.

Chris Elkington, Director

Chris joined the Institute in 1971 whilst working at Lindsey County Council in Lincolnshire. He was appointed Deputy Work Study Officer for Glanford Borough Council in 1974 and then joined the Work Study team at Severn-Trent Water Authority. He became a Fellow of the Institute in 1983. In 1985 he was appointed as Chief Executive of a consortium of local authorities, a position he held until he retired, due to ill-health, in 2011. Following recovery, he undertook a series of commissions including acting as Independent Standards Committee member for two local authorities, investigating complaints against elected members.

He is a Trustee and current Chairman of Head and Neck Cancer UK (HANCUK); and a patient expert on NHS and NICE  Head and Neck committees,  involved in the analysis of the considerations of using new Treatments for Head and Neck Cancer patients.

He is an avid supporter of Lincoln City Football Club, golfer and skier.

Regional Structure

The Institute has a network of Regions throughout the UK and overseas. They typically hold technical meetings, workshops, conferences, visits and some social events locally. Details are published in the Institute’s quarterly journal ‘Management Services’.

These Regions operate closely with other professional institutions within their area, to provide a varied programme of events. Outside of the UK there are Institute members in many countries.


Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 308605 

East Midlands

Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 308605  

North West

Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 308605 


Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 308605 

West Midlands

Please make contact via IMS Head Office: admin@ims-productivity.com or 01543 308605 

The Institute

Institute of Management Services
Lichfield Business Village
Staffordshire University Centre
Friary Way
WS13 6QG
Tel: 01543 308605
Email: admin@ims-productivity.com 
Registration Number: 00832132

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