Tuesday, 19 April 2022 IMS HomepageHome

Institute of Management Services News

Is the 9 - 5 over?

Some workplaces have completely changed their typical working hours as a result of the 2+ years of COVID 19, which begs the question, is the standard 9-5 day fading away? More companies are adopting the remote working model and allowing their employees to set their own hours. LinkedIn research has revealed that more than half of UK workers want to continue working from home post lockdown. 

A number of studies have pointed to increased productivity as well as overall wellbeing as a result of remote working. However, it is important to consider the long-term implications- fewer collaborations with teams, becoming less sociable, and the potential impact on mental health? It is very likely that all of these issues will come to fruition over a longer period of studies.

The full LinkedIn research can be found here: https://business.linkedin.com/talent-solutions/recruiting-tips/thinkinsights-emea/in-the-uk-workers-insist-the-traditional-9-5-is-over 

Posted on: 13 Apr 2022@10:28:45, updated on: 13 Apr 2022@10:28:45.


Decreased Job Satisfaction

Hotel occupancy rates are increasing, with people becoming more confident about travelling as we ease out of the pandemic. However, with chronic staff shortages resulting directly from the pandemic, Big Hospitality (2022) reports decreased job satisfaction among employees across the sector. Employers are struggling to keep up with the increased demand due to a shortage of employees.   

As a result of the pandemic, staff not only in the hospitality industry, but from a wide variety of sectors have begun to think more about their mental wellness and longer-term career paths. With these changes, leaders will need to think about how to retain top employees as well as how to attract new ones, and to keep them satisfied in their work. 

We know that technology is playing a prominent role in our lives and seems to be getting more advanced every year. Perhaps leaders across various sectors, not just the hospitality industry, might be able to leverage technology to a greater extent and make employee lives easier. Simply put, give them the right technology to enhance their employee experience and help them to be more productive in their work. 

Full report can be downloaded here: https://cgastrategy.com/transforming-the-employee-experience-in-hospitality/

Posted on: 5 Apr 2022@09:21:21, updated on: 5 Apr 2022@09:21:21.


More Effective Employee Training

The key to retaining employees is to train and develop them more effectively. A survey conducted by HR Review (2019) found that more than 50% of UK employees would look for work elsewhere because of a lack of training opportunities. In addition to this, a lack of adequate and suitable training will more than likely result in overall productivity dropping off, as employees will no longer have the same drive and desire to succeed and reach higher levels in their work. 

When it comes to training, there is no one size fits all approach. What works for one employee may not work for another. Therefore, it may be wise to offer different training courses or seminars depending on the skillset of each employee. Perhaps it should go beyond this and examine their approach to learning? Do they learn visually? PowerPoint Presentations with plenty of images and diagrams would work well if this were the case. However, others might do better with a more written approach, so a textbook-based learning session would suffice. Leaders needs to find the training methods that are most suited to each individual, else holding different training and CPD events is going to be a waste of time and resources. 

The full report can be downloaded here: https://cgastrategy.com/transforming-the-employee-experience-in-hospitality/ 

Posted on: 24 Mar 2022@15:53:18, updated on: 24 Mar 2022@15:53:18.