Code of Ethics
Body of Knowledge
The practice of management services involves the use of a range of skills, methodologies and techniques. It also involves a particular attitude and approach to problems, opportunities and potential for change.
Business transformation
business process re-engineering
corporate business strategy and planning
Lean thinking and manufacturing
organisation and methods
organisation development
process management
workflow distribution and management
Management control
activity based planning and costing
business KPIs
cost control
energy management
financial accounting and management
materials control
operations planning and control
performance monitoring
Human resources management
communications
health and safety
industrial relations
job evaluation
manpower planning
motivation
payment and reward systems
Method study
ergonomics
layouts
motion economy
problem solving/creative thinking
process engineering
standard operating procedures
value analysis
value engineering
waste reduction
Information management
data warehousing and security
document management
enterprise resource planning (ERP)
information strategy (ICT)
management information systems (MIS)
systems analysis and design
Quality management
benchmarking
compliance and audit
process control
statistical quality control
total quality management
Work measurement
activity sampling
estimating
measured work content
rest and recovery
standard data/PMTS
time study and performance rating
Click the thumbnail image download a pdf diagram
of the above.